FAQ

FAQ

General

No. Orders can only be delivered to locations on Grand Cayman.

You will be charged in Cayman Islands Dollars.

Our goal is that all our customers are satisfied with their orders. Should you need to return an item please contact the store where you purchased the item or call 345-623-2323 to return delivery orders.

All orders will be confirmed by email or telephone with the customer, prior to delivery.

We attempt to deliver your order as quickly as possible. All orders for delivery placed online before 3pm will be delivered the same day. All orders for pickup placed online before 6 pm will be available for pickup before store closing at 7 pm.

If you need your order to be sent faster than this, please feel free to contact us and one of our representatives will attempt to help you in whatever way they can.

We have Tortuga stores throughout Grand Cayman and Cayman Brac. You can see our locations here.

No. Orders can only be delivered to locations on Grand Cayman.

You will be charged in Cayman Islands Dollars.

Our goal is that all our customers are satisfied with their orders. Should you need to return an item please contact the store where you purchased the item or call 345-623-2323 to return delivery orders.

All orders will be confirmed by email or telephone with the customer, prior to delivery.

We attempt to deliver your order as quickly as possible. All orders for delivery placed online before 3pm will be delivered the same day. All orders for pickup placed online before 6 pm will be available for pickup before store closing at 7 pm.

If you need your order to be sent faster than this, please feel free to contact us and one of our representatives will attempt to help you in whatever way they can.

We have Tortuga stores throughout Grand Cayman and Cayman Brac. You can see our locations here.