Brand Ambassador

Job Description:

The role of Brand Ambassador is for retail operation and requires an individual with exceptional customer service experience and a bright and cheerful personality.

As Brand Ambassador, this person will be required to:

  • Assist with limited store functions as requested by the Sales Representative.
  • Promote Tortuga Brands by clearly articulating product pricing, features, promotions, and benefits to customers. 
  • Act as a Port Guide, assisting with functions in any Tortuga store, including handing out flyers and carrying products to cruise ships.
  • Monitor, conduct, and manage product sampling activities within stores.
  • Promote Tortuga specials and promotions while providing prompt, efficient, and courteous service to retail customers.
  • Lift and carry cases of products as required for daily shelf restocking.
  • Understand and follow proper stock rotation procedures, including First-In, First-Out (FIFO) principles. 
  • Assist Sales Representatives with additional store needs as required. 

Qualifications:

  • A minimum of 2-3 years of experience customer services and is required with a high school diploma, clear police clearance certificate.
  • Employee must demonstrate the ability to work on weekends and public holidays and late evenings as needed.
  • Must be able to work on own initiative and be highly motivated.
  • Having a food safety certificate is a plus. 
  • Must be in good physical health.

 

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